This hotel offers great value for money. The prices are reasonable and the attention to detail is impressive. I loved the fact that the rooms have balconies, providing a breathtaking view of both the river and the mountains. The location is perfect, with the train station nearby for easy access to the city of Heidelberg. The staff were friendly and the basic amenities were well-maintained. The breakfast served was delicious and added to the overall pleasant experience.

No complaints, everything was perfect.

Room is comfortable and clean.

Some facilities are missing. There is no good curtain to shield the light in the morning and hide the privacy, for example. Another thing is: there is only switch for both room ceiling and toilet lights.

Bed was comfortable, buffet breakfast was good and had good selection, staff friendly and helpful.

Dinner in the restaurant was basic and the comfort room with wonderful views didn't live up to expectations. The staff also did not appear to be expecting us.

Convenient parking for car travelers. Easy access to city center. Friendly English-speaking staff. Huge, spotless room. Massive free car park. Close to bus stop. Great value.

Everything great.

Easy assess to bus service to town. Great breakfast, employees were very helpful and spoke English, and hotel setting.

I was satisfied with the staff services and clean and new-built room.

The attention to detail is impressive, from the comfortable rooms with good views and a balcony, to the delicious breakfast served every morning. The location is also very convenient, very near to the train station and with a restaurant nearby. The staff are friendly and provide excellent service.

No improvements needed, everything was perfect.

We chose Neckartal Heidelberg because it offered a family-sized suite. It was quite spacious and comfortable (though not particularly attractive). The hotel is several kilometers away from Heidelberg center and was very quiet. It's right next to a transit stop. Parking was free. Staff was very nice.

Free parking beside the hotel was a bonus. The apartment provided our party with much needed space following our previous 10 nights in a caravan in the Black Forest region! The staff were pleasant and all spoke excellent English. Although situated approximately 5km from the Old Town the hotel is convenient to both the railway and a bus route. The staff recommended we use the bus which we did, a 24 hour pass for the whole family costing under 10 Euros. Buses pass every 20 minutes. Whilst the hotel was close to the railway and main road there was no noise to disturb our peace.

Whilst the apartment was clean and fresh towels were (surprisingly) provided each day, the apartment was a little shabby and would require a little tlc. The beds were very comfortable - for those under 6' tall! The footboard made it impossible for me to stretch out though the rest of our party slept well. The hotel was poorly signposted so unless you have SatNav finding it could be a little difficult.

Great hotel for a New Year's Eve celebration! The rooms were cozy and the bed was comfortable. The breakfast had a variety of food to choose from, including fresh fruit and hot eggs. The hotel is conveniently located near the train station and had a beautiful view from the balcony.

The hotel did not meet my expectations for cleanliness. The bathroom was not thoroughly cleaned and there was a strange odor that lingered in the room.

Very calm and clean place with brand new rooms and comfortable bathroom. Very good price/value ratio.

Ants roaming through the room in search for food (had them everywhere). What had been planned as a quick dinner in the hotel restaurant turned out to be an hour long matter due to inattentive and slow restaurant staff. Getting to the city is quite complicated - either taking the S-Bahn or the bus. Own car is a big advantage.

Friendly staff en wonderful reception. Very helpful with all questions. Exceptional breakfast. Easy bus ride to the center of town and the Heidelberg altstadt. Very good value for money.

We had an amazing time during our romantic escape. the welcoming staff made us feel at home from the first moment. the cleanliness of the room was impeccable, and the comfortable bed and cozy atmosphere were perfect for a relaxing stay. the location was ideal, just a short walk away from charming restaurants and easy public transport connections to explore nearby areas. We particularly enjoyed the delicious breakfast, which offered a great variety of options to start our day.

Place was clean and simple. Room was very warm and shower has always hot water. Shampoo is included in the shower. Towels and sheets are changed every day on a regular basis. It was very comfortable to spend time in this hotel.

The location was perfect and easy to find with a GPS(Navi). Local bus transportation was great to travel to Heidelberg, just 5-10 min. Clean room, the food was very good and reasonable priced. Good value, for what we needed. Free parking on site and free internet